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Managed Crowd Source Testing (UAT/Beta)

About Managed Crowd Source Testing (UAT/Beta)

About Managed Crowd Source Testing (UAT/Beta) illustration

Your internal team knows your product inside and out, but they can't replicate the fresh perspective of a first-time user. Our Real User Testing service bridges this gap by putting your application into the hands of your actual target audience before you launch. This process, often conducted as User Acceptance Testing (UAT) or a Beta program, provides the ultimate validation of your product's real-world usability and functionality. We recruit users who match your customer profile and have them perform key tasks, gathering their direct, unbiased feedback. This uncovers hidden usability issues, validates that the product truly meets user needs, and provides the final layer of confidence you need for a successful public launch.

Our Framework

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Step 1

Define User Profiles & Goals

We work with you to define the key characteristics of your target user profiles. We also establish the primary goals for the test: are we validating specific business workflows (UAT) or looking for general feedback and bugs (Beta)?

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Step 2

Test User Recruitment

Based on the defined profiles, we recruit real-world users to participate in the testing. We handle the entire process, from screening candidates to managing incentives and communication, ensuring you get the right people.

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Step 3

Scenario & Task Design

For UAT, we design a set of realistic tasks and scenarios for users to complete. For Beta tests, we provide more open-ended guidance and a clear mechanism for users to report their findings and unstructured feedback.

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Step 4

Test Session Facilitation

We facilitate the testing sessions, whether they are moderated (observing the user in real-time) or unmoderated. We observe user behavior, collect their direct feedback, and note any areas of confusion or frustration.

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Step 5

Feedback Analysis & Reporting

We collect and synthesize all the feedback, bug reports, and observations from the test users. We deliver a comprehensive report that highlights key usability issues, user sentiment, and actionable recommendations for a successful launch.

Our Expertise

Our Expertise illustration
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Get Truly Unbiased User Feedback

Step outside your internal echo chamber. Real users provide honest, unfiltered feedback that will uncover usability issues your own team is guaranteed to miss.

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Validate Product-Market Fit

UAT is the final confirmation that your product actually solves a real problem for your target audience and that it meets their business expectations.

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Launch Your Product with Confidence

By identifying and fixing the final critical issues before a full release, you can significantly reduce the risk of a poor launch and increase your chances of success.

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Take the next step towards efficient, reliable, and comprehensive testing solutions.

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