About Monitoring & Observability

About Monitoring & Observability illustration

To maintain a high-performing system, you need to see what's happening inside it. Our Monitoring & Observability service provides this critical visibility. Monitoring is about tracking the knowns—we help you set up dashboards and alerts for key performance indicators like CPU usage and error rates. This tells you when something is wrong. Observability, however, lets you explore the unknowns. By implementing tools that gather detailed logs, metrics, and distributed traces, we empower your teams to ask any question about the system's state and understand why something is wrong. We help you move from being reactive to proactive, enabling rapid root cause analysis and providing deep insights into your application's behavior.

Our Framework

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Step 1

Strategy & Tool Selection

We assess your current monitoring capabilities and business needs. We then devise a comprehensive strategy and help you select the right tools for the job, whether it's a commercial APM solution or an open-source observability stack.

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Step 2

Application Instrumentation

Our engineers instrument your application code and infrastructure to emit the three pillars of observability: metrics (key performance indicators), logs (detailed event records), and distributed traces (to follow a request across services).

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Step 3

Dashboard and Alert Creation

We create customized, real-time dashboards that provide a clear view of your system's health. We also configure intelligent, context-rich alerts that notify your team of potential issues before they impact customers, reducing alert fatigue.

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Step 4

Distributed Tracing Setup

For microservices architectures, we implement distributed tracing. This allows you to visualize the entire lifecycle of a request as it travels through multiple services, making it easy to pinpoint the source of latency or errors.

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Step 5

Team Training and Handover

We provide training for your engineering and operations teams on how to effectively use the new observability platform. We empower them to diagnose issues, analyze performance trends, and continuously improve the system's health.

Our Expertise

Our Expertise illustration
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Drastically Reduce Mean Time to Resolution (MTTR)

Go from 'the site is slow' to knowing the exact line of code causing the issue in minutes. Our solutions enable lightning-fast root cause analysis.

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Shift from Reactive to Proactive Operations

With intelligent alerting and trend analysis, you can identify and resolve potential performance issues before they ever affect your end-users.

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Gain Deep Insights into Your System

Understand not just if your system is working, but how it's working. Observability provides the deep context needed to truly optimize performance.

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